About us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
We are looking for a professional and friendly Hotel Receptionist to join our team. The successful candidate will be responsible for greeting guests, providing information about the hotel and its services, and responding to any inquiries or requests. The ideal candidate will have excellent customer service skills, an ability to multitask, and a commitment to providing a high level of hospitality. The successful candidate will also be responsible for processing payments, managing reservations, and performing administrative tasks as needed.
Responsibilities:
- Greet and welcome guests upon arrival.
- Answer inquiries about hotel services, facilities, and room availability.
- Register guests and assign rooms.
- Maintain an up-to-date knowledge of hotel services, rates, and promotions.
- Process payments and refunds.
- Answer phone calls and respond to emails in a timely manner.
- Keep records of guest accounts and charges.
- Provide information about local attractions and restaurants.
Job Type: Full-time
Salary: £11.00-£12.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Sick pay
Schedule:
- Every weekend
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Hove: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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